Support
Contact support
Email admin@madcode.org with the email address on your Fin account, your device type, and a short description of the issue.
Account and data requests
For privacy, export, or deletion questions, contact admin@madcode.org. You can also request account deletion from inside the app settings.
Frequently asked questions
How do I export my data?
Open Fin, go to Settings, and choose Export data. The app creates a private, time-limited download link for your account data.
How do I delete my account?
Open Settings and choose Delete account. If you cannot access your account, email admin@madcode.org from the email address connected to your Fin account.
What should I include in a bug report?
Use Settings, then Send feedback. Fin includes app version, platform, and recent request IDs when available so support can investigate without asking for sensitive financial details.
Can support see my bank credentials or passwords?
No. Never send passwords, one-time codes, bank credentials, card numbers, access tokens, raw receipt images, or full AI prompts by email.
Where are the privacy policy and terms?
Use the links below, or open Privacy policy and Terms of service from Fin settings.
Before you write
- Make sure your app is updated to the latest version.
- Include screenshots only if they do not expose sensitive financial information.
- Never send passwords, one-time codes, or payment credentials by email.
Company
Fin is built by Mad Code. Company site: madcode.org.